A shared language for consistency, equity and performance measurement.

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Designed by Associates

The five competencies align our understanding of the capabilities, knowledge, and behavioral skills that will build a culture of shared accountability, ownership, and engagement.

Boy in physical therapy
Pediatric nurses

5 Core Competencies

Competencies help identify and set expectations for how we embody our culture, achieve outcomes, create an environment where people feel like they are safe and belong, and set a standard for accountability.

Team of nurses

Cultural Stewardship

Embodies our culture by modeling the Standards of Behavior, demonstrating a commitment to the Mission and Vision, exhibiting decision-making reflective of the our Core Values, and embracing a mindset of diversity and inclusion.

Nurse hugging child

Relationship Management

Develops, maintains and strengthens strong relationships by consistently showing care and concern for others and treating everyone with respect.

Operating room

Improvement & Quality

Demonstrates depth of knowledge and skills in technical areas by learning from experiences and applying it in new ways to adapt to new circumstances and opportunities.

Telehealth

Effective Communication

Articulates thoughts and expresses ideas effectively using oral, written, visual, non-verbal communication and listening skills to gain understanding and perspective.

Team working together

Champions Change

Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness; initiates, sponsors and implements organizational change; helps others to successfully manage organizational change.